Vendor drift
Classified material changes to Landing AI’s public trust documents, from continuous monitoring.
Data as of 2026-09-10 — refreshed on a rolling bake, not live. · landing.ai
Prohibits training on customer data · verified
as of 2026-08-11
medium · Terms changed · 2026-09-09 · trust_center
Landing AI's trust center updated its disclosed security controls: it removed the "Access revoked upon termination" and "Visitor procedures enforced" controls and the entire Business Continuity and Risk Management section (continuity/disaster recovery plans established and tested), while adding an MDM control and a new Employee Security and Monitoring section (anti-malware, security awareness training). The subprocessor list itself is unchanged — only logo images were replaced with text.
medium · Terms changed · 2026-09-01 · trust_center
Landing AI's trust center security controls page changed: it removed controls for service infrastructure maintenance, MDM system utilization, and the Employee Security and Monitoring section with anti-malware, while adding access revocation upon termination, visitor procedures, and a Business Continuity and Risk Management section with continuity/disaster recovery plans. These are substantive changes to security commitments, though not AI-specific data processing terms.
high · AI feature launched · 2026-08-11 · ai_disclosure
Landing AI disclosed new AI-powered services for document and image analysis, including a Zero Data Retention (ZDR) option for processing Protected Health Information (PHI) under HIPAA compliance with Business Associate Agreements. The policy explicitly states customer-uploaded documents, images, and prompts are processed by these AI services, with data retention governed by subscription terms and the ZDR option enabling ephemeral processing.
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