Material changes to Ketch Kloud’s public trust documents, each linked to its source.
Data as of 2026-10-19 — refreshed on a rolling bake, not live. · ketch.com
Prohibits training on customer data
Reviewed by a Driftline analyst · as of 2026-09-25
4 material changes in the last 12 months
Summaries are AI-generated and can be wrong. Check the source document linked on each change before relying on it. Vendor? Request a correction.
medium · Terms changed · 2026-09-25 · DPA
Ketch Kloud's DPA changed its backup/recovery commitments: the Recovery Point Objective (RPO) was extended from 6 hours to 24 hours, widening the potential data-loss window in an incident, while the Recovery Time Objective (RTO) improved from 24 hours to 4 hours. This is a substantive change to the vendor's security and availability commitments.
Source documentmedium · Data retention changed · 2026-07-30 · Trust Center
Ketch Kloud removed the commitment "Customer data deleted upon leaving" from its Data and privacy controls section in the trust center. This represents a material change to the vendor's data deletion commitments that warrants review.
Source documenthigh · AI feature launched · 2026-07-25 · AI Disclosure
Ketch Kloud has launched AI Governance, a new platform feature that includes AI Sentry, a real-time enforcement engine that intercepts prompts before they reach LLMs, detects PII, and blocks or redacts sensitive data in customer AI applications. The feature also includes consent orchestration and agent-based discovery capabilities for controlling and monitoring data flows into AI systems.
Source documenthigh · AI feature launched · 2026-07-23 · AI Disclosure
Ketch Kloud has launched AI Governance, a new platform feature that includes AI Sentry, an enforcement engine that intercepts prompts before they reach LLMs, detects PII, and blocks or redacts sensitive data in real time. The feature also includes consent orchestration for AI and agent-based discovery that continuously maps data flows across AI systems, representing a significant new AI-powered capability processing customer data and AI interactions.
Source documentPaste your vendor list and confirm your email, and we build your report and email it to you — the material changes across your vendors in the last 12 months, which of them added AI subprocessors or reserved the right to train on your data, and where your nth-party exposure concentrates. Free.