Material changes to Atlassian Pty Ltd.’s public trust documents, each linked to its source.
Data as of 2026-10-19 — refreshed on a rolling bake, not live. · atlassian.com
Permits training, with an opt-out
Reviewed by a Driftline analyst · as of 2026-10-01
12 material changes in the last 12 months · showing the 10 most recent
Summaries are AI-generated and can be wrong. Check the source document linked on each change before relying on it. Vendor? Request a correction.
medium · Terms changed · 2026-10-01 · Terms of Service
Atlassian's Product-Specific Terms were updated to add a new "Usage-Based Offerings" category with dedicated Usage-Based Offering Terms that apply in addition to the terms of the Product or offering that includes the usage-based offering. The effective date was also advanced to October 1, 2026, and the prior Halp footnote was removed. This introduces a new set of governing terms for usage-based offerings rather than changing AI, retention, or subprocessor commitments.
Source documenthigh · AI subprocessor added · 2026-09-13 · Subprocessor List
Atlassian Pty Ltd. added 3 subprocessors: Commvault · Heroku · AWS Bedrock.
Source documentmedium · Training rights changed · 2026-09-09 · AI Disclosure
Atlassian updated its Rovo AI trust page to disclose that it may use customer metadata to fine-tune open-source models operating strictly within Atlassian's infrastructure, solely to improve responses and experiences. The page also added that eligible customers can elect to use only Atlassian-hosted LLMs, limiting third-party transfer.
Source documenthigh · Terms changed · 2026-08-17 · AI Disclosure
Atlassian replaced its previous "Data Contribution" disclosure page with a formal "Atlassian AI Terms" document that introduces new contractual restrictions and indemnification obligations for AI Offerings. The new terms explicitly prohibit subcontractors from using Input or Output to train their models (Section 2.1), disclaim warranties on Output accuracy and legality (Section 2.2(c)), and cap Atlassian's indemnification liability for copyright infringement claims to the lesser of amounts paid in the preceding 12 months or $1,000,000 (Section 4.3).
Source documentmedium · Terms changed · 2026-08-17 · DPA
Atlassian's DPA has been substantially restructured and rewritten, shifting from a Forge-specific addendum to a comprehensive, product-agnostic Data Processing Addendum effective August 17, 2026. The new version expands scope beyond Forge Apps to cover all Atlassian Products and introduces revised definitions, processing descriptions, security measures, sub-processor notification periods (increased from 14 to 30 days), and region-specific terms for Europe, UK, Switzerland, USA, South Korea, and Brazil.
Source documenthigh · Terms changed · 2026-08-17 · AI Disclosure
Atlassian published comprehensive new AI Terms effective August 17, 2026, replacing a Portuguese-language data contribution page with formal legal terms governing AI Offerings, including explicit restrictions on subprocessor use of Input/Output for model training, output indemnification with liability caps, and disclaimers that Output is AI-generated with no warranty of accuracy or non-infringement.
Source documentmedium · Subprocessor changed · 2026-08-09 · Subprocessor List
Atlassian Pty Ltd. added 4 subprocessor(s): Cantab Research Ltd (trading as Speechmatics), MessageBird USA, Inc, (d/b/a Bird), Vonage APIs (formerly Nexmo, Inc.), e-Core Soluções em Tecnologia da Informaçiupão Ltda.; removed 4: Cantab Research Ltd, MessageBird USA, Inc., Vonage APIs, e-Core Soluções em Tecnologia da Informação Ltda..
Source documentmedium · Subprocessor changed · 2026-07-27 · Subprocessor List
Atlassian Pty Ltd. added 4 subprocessor(s): Cantab Research Ltd, MessageBird USA, Inc., Vonage APIs, e-Core Soluções em Tecnologia da Informação Ltda.; removed 6: Cantab Research Ltd (trading as Speechmatics), MessageBird USA, Inc, (d/b/a Bird), Vonage APIs (formerly Nexmo, Inc.), e-Core Soluções em Tecnologia da Informaçiupão Ltda., Amazon Web Services, Inc. (AWS Bedrock), Twilio, Inc (Twilio-Segment).
Source documenthigh · Terms changed · 2026-07-25 · AI Disclosure
Atlassian significantly expanded HIPAA compliance support for Rovo AI features, changing from "not HIPAA compliant" with no BAA coverage to supporting Rovo Chat, Agents, and Search within HIPAA-enabled environments, while explicitly restricting Chrome Extension, CLI, MCP, Mobile App, and Desktop App from use with Protected Health Information (PHI).
Source documenthigh · AI feature launched · 2026-07-21 · AI Disclosure
Atlassian disclosed five new AI-powered features in its transparency document: Rovo Customer Service (an AI agent for customer service management), Alert classification (for alert triage), Loom Editor (for video processing), Loom Screenshots (for screenshot auto-titling), and Create with Rovo (for content generation). These features process customer data including prompts, responses, and instance context through LLM providers including OpenAI, Google, Anthropic, and AWS Bedrock.
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